19 August 2024

We Do AI 2024

AGENDA

  • OpenAI, Azure OpenAI, Copilot(s)
  • The Power Platform
  • Microsoft Power Platform Model Driven Apps built by Microsoft
    • Microsoft Dynamics 365 Sales
    • Microsoft Dynamics 365 Customer Service
    • Microsoft Dynamics 365 Field Service
    • Microsoft Dynamics 365 Customer Insights
    • Microsoft Dynamics 365 Customer Journeys/Marketing
    • Microsoft Dynamics 365 Contact Center
  • Microsoft Copilot Studio
  • An Agent versus A Copilot

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Posted at 01:05 PM in Announcements, Azure, Azure Open AI, Copilot, DataVerse: Common Data Universe (CDU), Dynamics 365 in Enterprise , Generative AI, Generative AI Agents, Model Driven App: Contact Center, Model Driven App: Customer Insights, Model Driven App: Customer Journey, Model Driven App: Customer Service, Model Driven App: Field Service, Model Driven App: Sales Hub, Notes from the field, Open AI, Power Apps, Power Platform in the Enterprise | | Comments (0)

Tags: Copilot for Customer Service, Copilot for Sales, Microsoft Dynamics 365 Customer Engagement, Microsoft Dynamics 365 Customer Service, Microsoft Dynamics 365 Field Service, Microsoft Dynamics 365 Sales, WeDoAI

Guess Who?

WeDoAI2024

Posted at 12:28 PM in Azure Open AI, Copilot, Generative AI, Generative AI Agents, Open AI | | Comments (0)

Tags: Microsoft Dynamics 365 Customer Engagement, Microsoft Dynamics 365 Customer Service, Microsoft Dynamics 365 Sales, WeDoAI

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© TIDBITS from the field on Microsoft Dynamics 365 for CE/CRM and the Power Platform