There are two project areas that often get overlooked in the excitement of rolling out a new system.

The first is the journey and roadmap from where you are today to where you want to be tomorrow. Most understand the vision, the excitement and the potential, but they forget about the stepping stones and the road to success. As part of your latest project, take a few minutes to outline the steps along the road. It is rare for individuals to jump the gap, usually people prefer to walk along the right path making minor adjustments as they move forward. 

Another hard part of this initial area and journey is that you might not know all the options that are available until you take a few of the first steps on the road towards tomorrow. Microsoft offers so many choices, give yourself the Phase I, Phase II, Phase X time to learn, master and make the choices.

The second project area is change management. A change management consultant focuses on the road from current to future. Really understanding the individual groups of people who are working hard today in specific patterns and thinking about how to manage the impact of changing those patterns.  There are usually pain points that get resolved, but also potentially new pain points that are introduced. These might be temporary but are better managed with mitigation. Who has time for learning curve frustration or temporary pain point yuck projected all over the company?