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19 August 2024

We Do AI 2024

AGENDA

  • OpenAI, Azure OpenAI, Copilot(s)
  • The Power Platform
  • Microsoft Power Platform Model Driven Apps built by Microsoft
    • Microsoft Dynamics 365 Sales
    • Microsoft Dynamics 365 Customer Service
    • Microsoft Dynamics 365 Field Service
    • Microsoft Dynamics 365 Customer Insights
    • Microsoft Dynamics 365 Customer Journeys/Marketing
    • Microsoft Dynamics 365 Contact Center
  • Microsoft Copilot Studio
  • An Agent versus A Copilot

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Posted at 01:05 PM in Announcements, Azure, Azure Open AI, Copilot, DataVerse: Common Data Universe (CDU), Dynamics 365 in Enterprise , Generative AI, Generative AI Agents, Model Driven App: Contact Center, Model Driven App: Customer Insights, Model Driven App: Customer Journey, Model Driven App: Customer Service, Model Driven App: Field Service, Model Driven App: Sales Hub, Notes from the field, Open AI, Power Apps, Power Platform in the Enterprise |

Tags: Copilot for Customer Service, Copilot for Sales, Microsoft Dynamics 365 Customer Engagement, Microsoft Dynamics 365 Customer Service, Microsoft Dynamics 365 Field Service, Microsoft Dynamics 365 Sales, WeDoAI

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© TIDBITS from the field on Microsoft Dynamics 365 for CE/CRM and the Power Platform