I was on a call today, actually the incredible CRM Community Technology call and in addition to the great content being presented, we also had a very active IM window of discussions happening. Yes, I can multi-task.
So always learning, I posted a question/statement about synchronizing group e-mails with Dynamics CRM Online. As it turns out my assumption that this could not be done was wrong.
So I went out to do a bit more learning on the newer GROUPS feature of Office 365 and how it interacts with Microsoft Dynamics CRM and the CRM Outlook Client.
If you start with the Office "Find Help about Groups" you will quickly see how much is available.
You them might want to read Jesper's post on Office 365, Groups and CRM Online.
and for a summary the Office team has written Delivering the First Chapter on Groups.
What is amazing about synchronization is how absolutely difficult distributed data technology can be. There are a huge number of variables that the team continues to nail and hit out of the park, none of which can be under-estimated. So to read more about Synchronization check this out.