When you purchase Microsoft Dynamics CRM a number of entities come with the system (if you need a refresher in entities, see previous post). You can create hundreds more, but here are some of the building block Entites.

• Lead
• Account
• Contact
• Address
• Opportunity
• Case
• Case Resolution
• Activities including
• Social Activities
• Tasks
• Appointments
• E-Mails
• Phone Calls
• Faxes
• Letters
• Product
• Article
• Competitor
• Connection and Connection Role
• Contract
• Document Location
• Entitlement
• Goal
• Invoice
• Order
• Price List
• Queue
• Campaign
• Team
• User
• and so much more!