When you purchase Microsoft Dynamics CRM a number of entities come with the system (if you need a refresher in entities, see previous post). You can create hundreds more, but here are some of the building block Entites.
- Lead
- Account
- Contact
- Address
- Opportunity
- Case
- Case Resolution
- Activities including
- Social Activities
- Tasks
- Appointments
- E-Mails
- Phone Calls
- Faxes
- Letters
- Product
- Article
- Competitor
- Connection and Connection Role
- Contract
- Document Location
- Entitlement
- Goal
- Invoice
- Order
- Price List
- Queue
- Campaign
- Team
- User
- and so much more!