A Thanks to Julie Yack for taking the time to both read the "Teach Yourself Microsoft Dynamics CRM in 24 Hours book" and post an honest review!
My goal with the book was to help people get started and, for the more experienced CRM users, to push them to another level. I also wanted to open up a few doors of potential and to clear up a few misunderstandings. Writing a book is like being in a deep forest. It is amazing how much you can see once it is published.
Items missed for instance or topics that could use a whole additional chapter, but despite that I am glad that we all have another resource.