Dynamics CRM Adoption
29 June 2009
It lasts about a day for most (when looking at Vanilla Dynamics CRM), but other people get tripped up on it and their impressions linger. This is the first impression of the ease of use of the complexity and depth of Microsoft Dynamics CRM.
In watching this (stickiness) I rolled around in my mind this thought.
If it takes 2 minutes and 58 seconds to show a video on a specific feature (advanced find) and this video is fairly comprehensive, is there still a possibility of total rejection by the user community?