TIDBITS on the Microsoft Power Platform

MS CRM Knowledge Base

There were a number of new knowledge base articles and resources added in July. To check out the whole list you can go here!

New MS CRM Implementation Guide

Microsoft Business Solutions released a new MS CRM Implementation Guide for MS CRM 1.2. To download visit the MBS Website.

MS CRM Public Forums

A number of people have been asking me about the Microsoft CRM Public forums and how to find them. Check out the forums on the Microsoft Business Solutions Page.

http://www.microsoft.com/BusinessSolutions/Community/NewsgroupLanding.mspx

By the way there is a forum for Business Contact Manager (BCM) which as most know is TOTALLY different than MS CRM .

Having CRM Trouble?

***CRM Admin Tool***
http://support.microsoft.com/default.aspx?scid=kb;en-us;893102

***CRM AD Recovery Tool***
http://support.microsoft.com/default.aspx?scid=kb;en-us;893106

Upgrading 1.2 to 3.0

Are you ready? Time to get Ready....

Best Practices for Upgrading MS CRM 1.2 to 3.0 

Another MS CRM Blog

I just happen to stumble upon another MS CRM Blog that might be useful to people! Check out ICU MS CRM - A play on words and a resource for helping people with the product.