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Categories
- Announcements
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- MS CRM Users: The Executive Office
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Dynamics CRM Books and Articles
Microsoft MVP Blogs - CRM
- Andreas Donaubauer [MVP CRM - Germany (language: German)]
- The CRM Lady
- Ayaz Ahmad [MVP CRM - Pakistan - Ovex Technologies]
- David Jennaway - Microsoft Dynamics CRM
- David Yack [MVP ASP.NET - US - Colorado Technology Consultants]
- Frank Lee [MVP CRM - US - Workopia]
- Geoffroy Gabel [MVP CRM - FR (language french)]
- Guy Riddle [MVP CRM - Australia - Snapdragon]
- John O'Donnell [MVP CRM - US - Crowe Chizek]
- Larry Lentz [MVP CRM - US - Lentz Computer Services]
- Marco Amoedo [MVP CRM - Spain - Plain Concepts]
- Matt Wittemann [MVP CRM - US - gTECHserv]
- Michael Höhne [MVP CRM - DE - Stunnware]
- Mitch Milam [MVP CRM - US - Infinite-X]
- Ronald Lemmen [MVP CRM - NL - Avanade]
- Scott Colson [MVP CRM - US - Autonomix]
- The never boring life of Julie Yack
- uMar Khan :: MS CRM
Microsoft Blogs - CRM Internal
- Andrew Bybee [MS -US]
- Ben Riga [MS - US]
- Ben Vollmer [MS - US]
- MS CRM Support Tools
- Bill Patterson [MS -US]
- Charles Eliot [MS - US] [inactive]
- David Orlander [MS - Norway (language: norwegian)]
- CRM Blog for Microsoft Services Poland
- Jim Glass [MS - US]
- Jonas Deibe [MS - Sweden]
- Joriz Kalz [MS - Germany]
- Marcello Fisicaro [ MS - Italy]
- Menno te Koppele [MS - US]
- Michaeljon Miller [MS - US]
- MSCRM Partner Specialist Team - West region
- MSCRM Team Blog
- Philip Richardson [MS - US]
- Philippe Brisaud and Vincent [MS - FR (language: french)]
- Prashanth Kaankadae [MS - US]
- Ross Dembecki [MS - Australia]
- Simon Hutson [MS - UK]
Other CRM Blogs (RSS Reading List)
- Asle Berg - Columbus IT - Norway (language: norwegian)
- Beatnik's Microsoft CRM Blog
- BizITPro Training and Usability Blog
- Brian Begley's - Microsoft CRM Spot
- Cafe CRM [FR (language French)
- combining two strengths, Microsoft CRM and Google Maps
- CRM Stuff
- CRMBuzz.net
- CWR Mobility's Blog - Add-On Products and CRM Tips
- Darren Liu's CRM Blog
- David Fronk - Dynamic Methods
- Guenter [World-Direct.at - Austria]
- Hans Veldman's CRM Blog
- ICU MS CRM
- Imran [Pakistan] - Microsoft CRM 3.0
- John C. Marx SharePoint & Dynamics CRM Blog
- John O'Connor - CRMn IT
- John Straumann - The MS CRM Guy
- Kjell-Sverre Jerijærvi - CRM InfoWorker Solutions
- Maarten Dominicus - The CRM Watcher
- Michael Seidl's - German/English CRM Blog
- Michaeljon Miller - Insider's View of MS-CRM
- Microsoft CRM UK Reseller's list of CRM Blogs
- Microsoft Dynamics Addons
- Mike Snyder's - CRM Partner
- Mike Taylor's - The CRM User
- Olivier Furnémont's blog
- Sandor Schellenberg's - The Friendly CRM Monster
- Seth Kircher - Navint Microsoft CRM Blog
- The CRM Industry Blogger
Microsoft's CRM Resources
Disclaimer
- The opinions expressed herein are my own personal opinions and do not represent my employer's view in anyway. All postings and code samples are provided 'AS IS' with no warranties, and confers no rights. © Copyright 2008
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Books
New MS CRM Implementation Guide
Microsoft Business Solutions released a new MS CRM Implementation Guide for MS CRM 1.2. To download visit the MBS Website.
Kudos an Implementation Methodology!
Kudos to Microsoft for having an Implementation Methodology in their Microsoft CRM Installation and Configuration Guide. The book 8018A: CRM Installation and Configuration is almost three inches thick and in large 8 1/2 x 11 format. Just a bit of light reading ;~)
The point I really want to make in mentioning this is that you always want to create an Implementation and a CRM Roll Out Project plan or map. The Microsoft Project software can be used to help with the process, but even if you are not familiar or do not own MS Project you can use MS Excel to create a step by step, phased approach. Realize that installing the software is a very small part of the master plan.
Somethings to consider..
1) If you want to create custom fields and then who can do this? How will the fields change and grow? How will the data be controlled? Will the fields appear on reports? and if so which ones?
2) Who will be the small team of "first adopters"? Are their current processes documented or understood? Are they tolerant of change? Are they good at documenting? Will they report and then help track down any problems encountered? Are they decision makers who can pull the plug at the first little bump in the road?
3) Who and what are your support resources? and what kinds of support will you need? Software troubles? Infrastructure needs? Database Administration? Adoption? Customization? Can it do this type questions? How will the cost of such services impact your project, will you hesitate to use them?
MS CRM Information
Microsoft has a ton of material kicking around in cyberspace so for starters I am going to continue to include some of that here.
Reading Materials: TechNet and MS CRM
