C. Wood: Programming Microsoft Dynamics(TM) CRM 4.0 Developer Reference
Mike Snyder: Working with Microsoft Dynamics(TM) CRM 4.0
Marc J. Wolenik: Microsoft Dynamics CRM 4.0 Unleashed
Brian Larson: Microsoft SQL Server 2005 Reporting Services 2005
Joel Scott: Microsoft CRM 3 For Dummies (For Dummies (Computer/Tech))
Laura Brown: Special Edition Using Microsoft CRM
Jill Dyché: The CRM Handbook: A Business Guide to Customer Relationship Management
Mike Snyder: Working with Microsoft Dynamics(TM) CRM 3.0
Joel Scott: Microsoft CRM for Dummies