So I was going through my old files and I found the largest PowerPoint I ever generated. I was shocked to see that it was an inch thick! It was presented in the Ingram Micro Solution Center and it had a core focus of Microsoft Dynamics CRM.
Let's face it, there is a lot to talk about surrounding the industry of awesome Customer Engagement from marketing to service to sales to business to business. Twist in the actual application and all that you can do with the platform and you just can't learn everything in a few quick years. So value your experienced resources.